Contact Kangalert
Questions, support and rescue coverage start here
Get in touch about partnerships, app support, feedback or bringing stronger wildlife rescue coordination to your area. For an active wildlife incident, please use the reporting process so local rescuers can see it quickly.
General enquiries
Send us your questions, feedback, partnership ideas or requests for information about wildlife rescue coverage.
support@kangalert.org
Email our team for account help, rescuer access, technical support and community enquiries.
Wildlife rescue coverage
Ask how Kangalert can support your region, rescue organisation or local reporting network.
How we can help
Whether you are a community member, wildlife rescue organisation, council, business or potential partner, we welcome your message. Contact us to share feedback, discuss collaboration, ask about the platform or explore how Kangalert may help connect reports with rescuers in your area. Please do not use general enquiries to report an urgent injured or struck animal—submit an incident through the Kangalert reporting process instead.
Include the right details
To help us respond efficiently, tell us whether your enquiry relates to the app, a submitted report, rescuer access, your account or a technical issue. Include your name, preferred contact details, device and browser if relevant, and a clear description of what happened. For reporting-process questions, share the approximate location, date and time, animal type and any reference details available—without delaying an urgent incident report.
Partner with Kangalert
Wildlife Rescue Groups
Connect your rescue organisation with clearer local reporting, service-area visibility and timely incident information that supports faster triage and response.
Councils & Road Authorities
Work with community reporting data to better understand wildlife strike hotspots, strengthen local awareness and support safer roads for wildlife.
Community & Landcare Groups
Help residents recognise when and how to report wildlife incidents, share local knowledge and build stronger pathways to nearby rescuers.
Schools, Businesses & Advocates
Bring wildlife protection into your community through education, sponsorship, local campaigns or practical support for rescue coordination.
Help Shape a More Useful Kangalert
We welcome constructive feedback on animal-strike reporting, rescue coordination, accessibility and ways to make Kangalert more valuable for communities and wildlife carers. Share your ideas with our team.
For urgent wildlife incidents
Report It Through Kangalert or Contact Local Rescue Services
Frequently Asked Questions
Find quick answers about contacting Kangalert, submitting reports, rescue coverage and support.
How quickly will Kangalert respond to my enquiry?
We aim to respond to general enquiries, feedback and partnership requests as soon as possible. Response times can vary, so please use the wildlife reporting process for active or urgent incidents.
Can I report wildlife anonymously?
Yes. Your name is optional when submitting a wildlife incident report. Share the location and as much detail as you can to help rescuers assess and respond to the situation.
Does Kangalert provide wildlife rescue coverage in my area?
Coverage depends on the wildlife rescue organisations and authorised rescuers connected to Kangalert in your area. Contact us for information about local coverage or bringing Kangalert to your community.
How can I get help using Kangalert?
For help with the website or reporting process, send our team a non-urgent support request with a clear description of the issue. Include screenshots or relevant details where possible.
Should I contact Kangalert or submit an incident report?
Submit an incident report when you have found injured, struck or at-risk wildlife that may need attention. Use the contact form for non-urgent questions, feedback, partnerships and platform support.
Can I contact Kangalert about a partnership or local rescue organisation?
Absolutely. We welcome enquiries from wildlife rescue groups, councils, community organisations and partners interested in improving local wildlife rescue reporting and coordination.
Choose the Right Next Step
Found wildlife that may need urgent help? Submit a report now so local rescuers can access the details. For support, feedback, partnerships or other non-urgent enquiries, contact the Kangalert team.